Feedback from previous guests about their experience.
88%
liked the hotel and would stay again
Great location
Beautifully decorated rooms
Room temperature
Limited cooling options
8.8/10
Great
Rooms
8.4
Location
9.6
Service
9.2
Dining
9.2
Guest reviews
8.8/10
based on 5 reviews
9.1
9.1/10 based on 1417 reviews
Ted
United States,
April
2024
9.0/10
Staying at this hotel was a wonderful experience. The rooms were a good size and beautifully decorated in a modern, hi-tech style, making me feel right at home. Although the room was a bit warm and I couldn't quite get it cooler, the overall stay was very pleasant.
Rooms
8.0
The rooms were good size and beautifully decorated in a modern, hi-tech style.
Service
9.0
The service was fantastic, from the cleaners to breakfast attendants, who were extremely helpful and professional.
Location
10.0
The location of the hotel was amazing, right by the city's Duomo and great for getting around Bolzano. It was perfect for traveling within the city center and close to restaurants.
Dining
9.0
The dining experience was excellent, very classy with wholesome food. It was particularly impressive that there was no plastic in sight.
Facilities
9.0
The hotel offered great facilities, making my stay even more enjoyable.
Great location
Room temperature
Franklin
United States,
February
2024
9.0/10
I absolutely loved my stay at this hotel. The rooms were high quality without being overdone, offering a perfect balance. The service was top-notch, with friendly and knowledgeable staff who went above and beyond. The location couldn't have been better, right in the heart of town, making every moment enjoyable. The dining experience was excellent, with outstanding service and delicious offerings. A few minor drawbacks like some noise from the breakfast room, but overall a fantastic stay.
Rooms
9.0
The rooms were of high quality and well-appointed, striking a great balance without being overly lavish.
Service
9.0
The service was exceptional, with staff speaking multiple languages and always ready to assist with a smile.
Location
10.0
The location was absolutely amazing, right in the heart of town with a beautiful atmosphere created by the friendly and welcoming staff.
Dining
9.0
The dining experience was outstanding, with a delicious selection and attention to every detail.
Facilities
8.0
The facilities were great, offering everything needed for a comfortable and convenient stay.
Richard
United Kingdom,
November
2023
9.2/10
My stay at the hotel was truly delightful. The rooms overlooked the piazza which had Christmas markets and Walther plaza, offering a unique artistic theme and spacious layout, complete with comfortable slippers and a large bathroom. The service was impeccable, from the warm welcome to the helpful assistance provided throughout my stay. The location couldn't have been better, with easy access to Bolzano city center, restaurants, and the Dolomites. The dining experience was a highlight, offering a wonderful variety of delicious options. The facilities were top-notch, enhancing my overall enjoyment of the stay.
Rooms
9.0
The rooms were spacious and well-appointed, with a charming view of the piazza and excellent amenities.
Service
9.0
The service was top-notch, with a delightful and welcoming staff always ready to assist.
Location
10.0
The hotel's location is unbeatable, situated right next to the square in the historic city center, making it convenient for exploring and enjoying the surroundings.
Dining
9.0
The dining experience was exceptional, offering a great selection of dishes that catered to all tastes.
Facilities
9.0
The hotel's facilities were impressive, ensuring a comfortable and enjoyable stay for all guests.
Noah
United States,
October
2023
9.6/10
My stay at the hotel was exceptional! The rooms were not only well-appointed but also had a fantastic working desk and light, overlooking the charming Piazza Walther and boasting a unique artistic theme. The service provided was top-notch, preparing the best hotel breakfast spread during our entire 2-week Italy vacation. The staff, including the friendly barman, were incredibly helpful, offering valuable tips about places to eat. The location was simply amazing, perfectly situated between the station and the university, making exploring Bolzano city center and the Alto Adige region a breeze. The dining experience was truly the best I've encountered in all my travels around Italy, with a wide range of fresh delights. The facilities were superb, ensuring a fantastic stay.
Rooms
9.0
I absolutely loved my room! It was well-appointed, had a great working desk and light, and the artistic theme added a unique touch to the ambiance. The view of Piazza Walther was a delight.
Service
10.0
The service was amazing! The staff were super friendly and helpful, going above and beyond to make my stay memorable. The barman in the cozy hotel bar was fantastic too.
Location
10.0
The location was perfect for me, right between the station and the university, making it incredibly convenient to explore Bolzano city center and enjoy the nearby restaurants. Being in the historic center of Bozen was a real treat.
Dining
10.0
Dining at the hotel was a culinary delight! The breakfast spread was out-of-this-world, with a fantastic selection of fresh baked goods, local cheeses, and a muesli bar that could be the world's largest. The homemade pastries were a true standout.
Facilities
9.0
The facilities at the hotel were exceptional, ensuring a comfortable and enjoyable stay.
David
United Kingdom,
June
2023
8.2/10
I had a mix of experiences during my stay at the hotel. The rooms were spacious but noisy due to the rooftop bar, and the location was perfect for exploring Bolzano city center, but the noise level was a bit bothersome. The service was top-notch with multilingual staff, and the dining experience was exceptional. However, the noise from the rooftop bar affected the room's tranquility.
Rooms
7.0
The room I stayed in was larger but facing the noisy rooftop bar, making it difficult to sleep until midnight. On the bright side, it was conveniently located near the Christmas market.
Service
9.0
The staff at the hotel were friendly, multilingual, and always ready to assist. They truly made our stay enjoyable.
Location
8.0
The central location of the hotel was fantastic for exploring Bolzano, with easy access to restaurants, the main square, and cultural attractions like the Duomo and prehistoric iceman 'Otzi'.
Dining
9.0
The dining experience at the hotel was outstanding, with delicious food and a promising view. It was one of the best I've had in a hotel.
Facilities
8.0
The hotel offered a variety of amenities, from room service to tours assistance, enhancing our overall experience.
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